What is Xfinityassist and Why People Getting Text Messages?

Xfinityassist: If you’ve been receiving text messages with the hostname `xfinityassist.com`, you may be wondering what it is and why you’re getting them. We want to assure our customers that this is a legitimate hostname/domain used in SMS messages sent to customers with more information. We are aware that some customers may be experiencing issues at this time, and we’re investigating.

What is Xfinityassist and what are its features?

Xfinityassist is an online platform offering customers more information on their services from Comcast. It can be accessed through a hostname/domain via SMS message. Customers have the ability to get updates about their service, view account, and billing information, manage settings and troubleshoot issues. We are actively investigating any current issues that customers may be experiencing with Xfinity Assist.

How to use Xfinityassist?

Xfinity assist is a helpful resource that allows customers to access more information about the services offered by Xfinity. The Xfinity assist website provides customers with a variety of tools and support, including SMS messages sent directly to their devices. Customers can use Xfinity assist to get answers to common questions quickly, view account details and payment options, manage equipment settings, and much more. If you are experiencing any issues accessing Xfinity assist or have any other questions related to Xfinity products and services please visit our Twitter page for updates.

Can I view my Xfinity text messages online?

At this time, xfinityassist.com cannot provide access to your Xfinity text messages online. However, you may be able to view the content of those messages in an email sent from xfinityassist.com. If you believe that there is an issue with xfinityassist.com that is preventing you from accessing your messages, please visit our Twitter page for more information and updates about the service. Thank you for your understanding as we continue to investigate any potential issues at this time.

We apologize for any inconvenience and appreciate your patience while we work to resolve any concerns related to xfinityassist.com access or performance issues as quickly as possible. For additional assistance, feel free to contact us directly.

Troubleshooting xfinityassist

can be a bit tricky, so here are a few tips to help you get started. First, make sure xfinityassist.com is listed as an accepted hostname in your SMS settings. If Xfinity assist isn’t listed or doesn’t appear to be working correctly, try adding it manually. Additionally, if you’re having problems with Xfinity assist messages not being received, double-check that all text message notifications are enabled on your device.

If these steps don’t resolve the issue, our team is currently investigating and we advise following our Twitter page for updates. We apologize for any inconvenience and hope to have this resolved soon.

FAQs about xfinityassist

If you’ve received an SMS that includes xfinityassist.com, it’s a legitimate hostname/domain used to provide additional information and resources related to your account. We apologize if you are experiencing any issues at this time, but please rest assured that we’re working hard to investigate and resolve them as quickly as possible.

For the most up-to-date information on Xfinity assistance, please follow our Twitter page. Here, you’ll find helpful answers to frequently asked questions about Xfinity assistance and other important updates from our team.


We are aware that xfinityassist.com is a legitimate hostname/domain used in SMS messages sent to customers and we are currently investigating any issues that may be occurring. In the meantime, please continue to follow our Twitter page for updates and further information. Thank you for your patience.


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